Receiving a refund for your priority or super priority fee depends on whether you're canceling your visa application or not. If you're not canceling your visa application: Typically, you cannot request a refund for a priority service fee as each case is assessed individually. Refunds are not granted if your application's decision is delayed due to the Home Office requiring additional information or evidence. However, a refund may be considered if the delay in making a decision was caused by circumstances beyond the Home Office's control, such as technical issues. If you're canceling your visa application: You may be eligible for a refund of the priority service fee if you choose to cancel your visa application. The possibility of a refund depends on the method you were instructed to use for identity verification and the stage of your application.1. If you were required to prove your identity in person and have already provided fingerprints and a photo, you will not receive a refund.If you were required to prove your identity in person but haven't yet provided fingerprints and a photo, you can request a full refund of the priority service fee. If you used a smartphone app, you will receive a refund under the following conditions: You have not selected 'confirm and upload' in the app (either for uploading evidence or confirming you have nothing to upload).You canceled your application before the given deadline for uploading evidence.
To request a refund, you should contact the priority services refund requests team via email and explain the reasons for your refund request. Once UKVI (UK Visas and Immigration) confirms your eligibility for a refund, it will be deposited into the same bank account you used for the priority service fee payment. Please note that it may take up to 28 days to receive your refund.
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